Payment, Refunds & Returns

SafetyFind’s Terms of Use are available here.


Prices shown on SafetyFind are in Australian dollars and include GST. SafetyFind facilitates payment by credit or debit card (e.g. Visa, Mastercard and American Express) through our secure gateway service.

SafetyFind notifies merchants that goods may be dispatched once confirmation of payment in full has been received. If an item is not in stock or backordered when payment is received, the merchant will notify you and provide an option to receive a prompt refund should you wish to cancel the order.

Returns & Refunds

Please note that all sales via SafetyFind are final and change of mind returns and refunds are not generally accepted. We encourage our customers to contact the merchant prior to purchase to ensure the goods are appropriate for their intended use.

This or merchant policies do not exclude or replace any rights you may have under the Australian Consumer Law, regulations or otherwise as required by law. The following may apply if you are a Consumer as defined under the Australian Consumer Law: the Australian Consumer Law provides certain guarantees to consumers when they purchase goods and these guarantees cannot be excluded, restricted or modified. These consumer guarantees are different to, and separate from, our sales terms, which are given voluntarily by us. The time limit of consumer guarantees varies depending on the price and quality of the goods and may extend beyond this warranty or any applicable warranty provided by the manufacturer of the goods. You may be entitled to a replacement or refund for a major failure, and to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Nothing in our terms purports to modify or exclude the conditions, warranties, guarantees and undertakings, and other legal rights, under the Australian Consumer Law and other laws which cannot be modified or excluded.